Why Northfields?

The leading west London estate agent.

86% of our business comes through personal recommendation.

There are many reasons why people are happy with the high quality customer service they receive. Here are the top ten:

1. Peace of mind from our membership of professional bodies

We're bound by the strict rules and high standards demanded by the National Association of Estate Agents (NAEA), the National Approved Letting Scheme (NALS) and the Ombudsman scheme. Just as you would choose an ABTA travel agent, you protect yourself from sharp practice and guarantee expertise by using an estate agent with membership of these organisations.

2. Awards that prove our commitment to our customers

The awards we have won for training and developing our people and for our unmatched lettings service are evidence of our dedication to achieving top quality standards, and to providing our customers with outstanding expertise and service.

• National Award winner of the Best Estate Agency Lettings Award 2006
• National winner of the Best Estate Agency Training & Development Award 2004
• Investors in People since 2002

3. Maximum online exposure for your property

Listings on over 20 major property portals (including Rightmove, FindaProperty and Propertyfinder) ensures your property is seen by the people looking for a home like yours.

4. Targeted marketing and advertising for your property

With prominent advertising in the local press, automated emails to interested buyers and tenants and monthly newsletters distributed to homes across West London, our marketing finds the people who want to find your property.

The significant presence of Northfields "Sold" and "Let" boards shows our success in the area.

5. Open House viewings

Open House viewings are one of our most successful sales tools. Last year we had an 80% success rate using this technique. It speeds up the sales process and minimises the disruption to your life.

6. Attracting buyers and tenants from outside the area

As part of the Home Sale Network, we're one of around 750 independent agents nationwide, each chosen for local knowledge, high quality customer service and excellent results. Our links with the Home Sale Network and with local blue chip companies allow us to attract people relocating worldwide.

7. Longer opening hours to suit you

We are open seven days a week at times that suit our customers so that buyers and tenants can view properties at their convenience and sellers and landlords can check on the progress of their sale or let. We always open on Bank Holidays, a popular time for busy people to search for property.

8. A dedicated Sales Progressor speeds the progress of your sale

Sales people are good at selling; it takes someone with different skills to drive your sale to a speedy conclusion. That's why we hired a dedicated Sales Progressor who keeps you posted on the progress of your sale. We come out 14% above the national average on successful property transactions.

9. Top quality people dedicated to your needs

Our training has resulted in a team of employees, each specialising in their own area, each motivated to go the extra mile for you. They offer insider knowledge of the sales, purchase and rental processes and the property market. We hire local people who will be able to give you sound advice on the market and local area.

10. No sale. No fee.

And finally, we're confident that we are the best people to sell your home, so until the moment you exchange, you pay no fees.