Northfields has for the third year running won the prestigious Gold Award as the Best London Lettings Agency in our size category at The Times/Sunday Times Lettings Agency of the Year Awards 2013 sponsored by Zoopla. The prestigious award was presented by Karren Brady, (Lord Sugar's right-hand woman on the hit BBC show ‘The Apprentice’) at a dazzling ceremony held at the Lancaster London Hotel on Friday 24th May 2013.
Northfield’s standard of excellence was recognised by a panel of independent industry judges who ranked Northfields as the Best Small London Lettings Agency out of a pool of top London Agencies.
This latest award is added to Northfields’ already impressive trophy cabinet. As the recipient of 25 national industry awards, Northfields remains the only London agent to win the UK Lettings Agency of the Year coveted trophy in 2010.
Northfields was also recognised at the awards ceremony in a list of the UK’s top 20 innovations in the industry as chosen by Peter Knight, bestselling author and managing director of the Property Academy and Estate Agency Events. Northfields took both the first and second place accolade for innovation. A training initiative which was implemented to foster an atmosphere of excellence amongst the Northfields team took the top spot, perhaps not surprisingly as it has resulted in 99.3% of Northfields’ customers being willing to recommend Northfields’ customer-driven service to family and friends. The second place ranking for innovation was also claimed by Northfields, this time for video property inspections offered to all landlords who choose Northfields’ fully managed service. The video inspections are unique in the industry and provide landlords with a visual record of their property’s condition, for that added peace of mind.
This award comes hot on the heels of Northfields being ranked in Zoopla’s Property Power 100 list, a ranking of the 100 most influential agents and property experts across social media platforms. In its inaugural release Northfields was ranked the 24th most influential estate agent on social media within the UK, beating much larger chains, once again highlighting Northfields ongoing commitment to innovation and customer focussed service.
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