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Our Policies

Our Diversity Policy

From our conception we have held equality for all at our core, and we continually strive to ensure we maintain a diverse and inclusive workplace. Our vision is to continue to be an inclusive estate agency and lettings business for all our staff members and customers, reflecting and connecting the diverse communities that we serve in West London.

Client Complaints Procedure

We always strive to provide the very best customer service, however sometimes in life things can go wrong. With our complaints procedure, we take your concerns very seriously, so our easy to follow and transparent procedure, aims to guide you through your rights and how we can work together to resolve any issue.

Privacy Policy

Information around your Privacy, use of and of your data (GDPR) and our Cookie Policy

Client Money Protection

The Propertymark Client Money Protection Scheme offers protection and peace of mind for both landlords and tenants.

Our Values

Information about our values and principles that we proudly stand by.

Anti Money Laundering Policy

Information about our controls to counter money laundering activities and terrorist financing activities.

Cookies Policy

Information about how we use cookies on our website.

Terms & Conditions

Northfields Estates Limited terms and conditions of use.

Gender Pay Gap

This report highlights our gender pay gap as at publication on 1 April 2021.

Modern Slavery Act

Modern Slavery and Human Trafficking Statement 2022.

Client Money Handling Procedures

The property ombudsman
TSI Approved Code
Arla Property Protected
Prime Location
Rightmove
Zoopla
Northfields
  • Home
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  • Our Career Opportunities
  • Our Approach & Vision
  • Our Properties
  • Help to Buy
  • Mortgage and Financial Advice
  • Our Customers
  • Our Neighbourhood
  • Our Blog
  • Our Reviews
  • Our Legislation Advice
  • Our Policies
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Sellers & Buyers
  • Sellers
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  • Buyers
  • Our discreet service
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Landlords & Tenants
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  • Landlord guide and service types
  • Rental Investing
  • Book a Valuation
Keep it social
Google Reviews
Google Reviews Read All Reviews
Our Branches
Northfield Avenue
  • Sales020 8840 6666
  • Lettings020 8567 6660
Ealing Broadway
  • Sales020 8280 9600
  • Lettings020 8566 5500
Pitshanger
  • Sales020 8998 3111
  • Lettings020 8566 5500
Shepherd’s Bush
  • Sales020 8740 8833
  • Lettings020 8740 8833
Land and New Homes
  • Sales020 8280 9612
Other Services
  • Head Office020 8799 3370
  • Property Management020 8799 4362
  • General Enquiries020 8740 6622

©2022 Northfields.

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