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Testimonials

The Northfields Way

We aim for the stars

I was fortunate to have met Ernest Dugbartey when I started my search for a place to live in London.

I was fortunate to have met Ernest Dugbartey when I started my search for a place to live in London. I had just arrived from Tokyo, and some of the paperwork for the lease I needed to do was quite cumbersome because of the cultural differences between UK and Japan, but Ernest was positive and patient, and everything went smooth in the end thanks to his help. I would recommend him to anyone.

安部圭介, happy customer

While abroad our flat in Acton became available for rental, we contacted Northfields Shepherds Bush and dealt with Ernest Dugbartey.

While abroad our flat in Acton became available for rental, we contacted Northfields Shepherds Bush and dealt with Ernest Dugbartey. They found new tenants within two weeks. Ernest and their team went out of their way to provide an excellent service.

Roger Banks, happy landlord

Incredible service: Ernest Dugbartey guided me through all the different options available according to my needs

Incredible service: Ernest Dugbartey guided me through all the different options available according to my needs and he was really helpful explaining the whole process as this was the first time I rented in London. I would highly recommended the agency to everyone looking for flats in London.

Luigi Aurelio Albarano, happy tenant

Ernest Dugbartey has been tireless in trying to find a property for me and my 2 children.

Ernest Dugbartey has been tireless in trying to find a property for me and my 2 children. We had a difficult set of criteria and he did everything he could to find us a home. Thank you Ernest.Sally

James Gregory, happy buyer

Caroline Watkins at Northfields was the agent for the owners of the property that we bought, but felt very much like our own agent from day 1.

Caroline Watkins at Northfields was the agent for the owners of the property that we bought, but felt very much like our own agent from day 1. She was always available whenever we had questions and was always in contact to give updates which ensured that when issues inevitably arose they were resolved quickly and didn’t cause delays to our purchase. Caroline went out of her way to advise us on tips about the area such as getting a parking permit and the options to extend the property that other people on the road had done which we really appreciated. We will definitely come back to Northfields if we decide to move on in future due to the great service that we had from Caroline and we would feel very confident that was managing our buyers well given the service she gave to us.

Deanna Sugden, happy buyer

Been there with my friends to make an enquiry about renting a flat…

Been there with my friends to make an enquiry about renting a flat... ended up with a flat that is very very nice. Also the employees are very kind and helpful. Special thanks to Ernest Dugbartey who was always on top of the task, open for questions giving direct and precise answers. Always available to help, very friendly and kind. Couldn’t have done it without him. Keep up the good work. Would definitely recommend to everyone.

Marjan Sarasov, happy buyer

Great team, great atmosphere, every single one of the team helped us to get the flat, especially Ernest Dugbartey.

Great team, great atmosphere, every single one of the team helped us to get the flat, especially Ernest Dugbartey. Many thanks to him for helping us find this beautiful flat. So pleased to meet you guys.

Dragan Sandev, happy buyer

Me and my partner have lived in this country almost 5years, we have changed houses often

Me and my partner have lived in this country almost 5years, we have changed houses often, so I can say that I have had a lot of experience with estate agents... However most of the time I’ve been really unhappy. They didn’t have time for me and a lot of times they have been acting really angry if I changed my mind after a few viewings, I have to mention that Ernest Dugbartey was absolutely amazing and professional with fantastic customer service, patient and super nice with us, I will always find time and never get tired to give as many good feedbacks as possible like this for professionals, I respect you guys. Thank you Ernest you are brilliant!

Vytas Meskauskas, happy customer

Had a good experience specially thanks to Ernest Dugbartey

Had a good experience specially thanks to Ernest Dugbartey, who helped us a lot during the whole process, being very reliable. Overall everything went very smoothly. Had a bad experience with another agency in the past and Northfields actually helped me solving my situation.

André Rufino, happy customer

The staff at Northfields have been amazing, they helped me find new tenants so quickly with no gap in the tenancy and their professionalism

The staff at Northfields have been amazing, they helped me find new tenants so quickly with no gap in the tenancy and their professionalism throughout the whole process has been exemplary. I would highly recommend Northfields to anyone looking to rent out a property in the Shepherds Bush area.

Annelise O'Brien, happy landlady

Friendly and helpful during our home search.

Friendly and helpful during our home search. Good communication and listened to our needs relating to the search. They helped us find the right place very quickly

Sam Murphy, happy buyer

Very friendly agents.

Very friendly agents. Super helpful and accommodating :)

Maya Mathura

We had such great service and attention to detail from Noura and the lettings team at Northfields Ealing Broadway

We had such great service and attention to detail from Noura and the lettings team at Northfields Ealing Broadway - really well organised and efficient handling of the whole process that resulted in us securing a good tenancy agreement for our house. I'd recommend her as a top agent to anyone!

Anjali Khanduri, happy landlord

We recently sold our house in London and were extremely impressed with the service we received from Abraham and team.

We recently sold our house in London and were extremely impressed with the service we received from Abraham and team.

As if selling a house is not complicated enough, we were trying to do it from Los Angeles and that caused its own problems (not least the time difference of 8 hours meaning our days had minimal overlap where we could actually speak). Despite this Abraham was always on hand to answer or quickly return a call to speak with us.

We also hit a few bumps along the road of our sale (nothing to to with Northfields) and again Abraham was on hand to offer great advice and guidance through the process. We are very grateful for the consultation and service we received and would gladly recommend Northfields and especially Abraham to anyone. Thank you once again.

Alex Witkowski, happy seller

My wife and I have had a longstanding relationship with Northfields spanning over 10 years, from tenants to landlords.

My wife and I have had a longstanding relationship with Northfields spanning over 10 years, from tenants to landlords. Recently, when we decided the time had come to sell our property in West London, Northfields were the obvious choice. They know the area exceptionally well and the local market.

Indeed, within hours of producing the brochure for our property and having it officially listed, they had already lined up a buyer. I’m sure this is not the norm, but we weren’t complaining!

From the moment we contacted them, the Northfields team were responsive and helpful. They are much more approachable and personable than some of the other bigger agencies out there (no names!) and I’d especially like to call out Abraham and Alejandro on the sales team who managed the sale, as well as Louise and Michael Ansell who helped me navigate a particularly difficult situation with our tenant.

I would certainly recommend them.

Omar Kassam, happy landlord, tenant & seller

We were so pleased when the new sales manager (Alejandro) came on to manage the sale of our property

We were so pleased when the new sales manager (Alejandro) came on to manage the sale of our property - he is professional, highly experienced and a genuinely nice guy to deal with. We live abroad and he bent over backwards to make sure it was an easy a process as possible. We are so grateful to him and his team for all their support and advice, I can't recommend them enough if you're looking to sell your property.

Andy & Lin happy sellers

I would like to thank Alessio Varricchio (Northfield Avenue branch) for his great dedication and professionalism in helping me find my new home.

I would like to thank Alessio Varricchio (Northfield Avenue branch) for his great dedication and professionalism in helping me find my new home. Great experience and great service. Thanks Alessio.

Noureddine Abdelouahed, happy buyer

Northfields did a great job selling our property.

Northfields did a great job selling our property. They were very proactive and communicative throughout the process and were a pleasure to deal with. We also bought a property through them and they really went the extra mile to come up with a solution that suited us and the vendor. They are a very committed and hard-working team, particularly Abraham, who we often saw working late into the evening!

Alastair Davis, happy seller & buyer

I dealt with Abraham Oommen for the sale of my flat.

I dealt with Abraham Oommen for the sale of my flat. Abraham was professional and friendly and dealt with all matters efficiently. I would recommend him.

Fred Jan, happy seller

Very good experience from Northfields.

Very good experience from Northfields. The staff were supportive, understanding and knowledgeable. Abraham won our business with a very positive, realistic and honest approach. He was flexible throughout. His team, notably Edyta and Alejandro, provided excellent customer service and most of all a friendly and relaxing working relationship. If you are looking to sell, I highly recommend Northfields.

Ali Omar, happy seller