Three months Free Rent Guarantee as standard for landlords. Click here for your property valuation.
A Zero Deposit Guarantee is not a traditional deposit, so it doesn’t need to be registered with one of the deposit protection schemes, which can save landlords time and money.
Zero Deposit does not mean zero responsibility. Bad tenants aren’t “let off the hook”. We pay approved claims directly to you and pursue the tenant for payment, with financial and credit record penalties if they fail to pay.
Less than 1% of tenancies end with a full dispute*, but when they do we’ve got your back. (*source TDS April 2017)
By having Great Lakes Insurance SE guaranteeing the payment of validated claims, agents and landlords can be assured that a Zero Deposit Guarantee provides effectively the same security as having a traditional deposit in the bank.
Zero Deposit does not mean zero responsibility. Bad tenants aren’t “let off the hook”. We pay approved claims directly to you and pursue the tenant for payment, with financial and credit record penalties if they fail to pay.
Less than 1% of tenancies end with a full dispute*, but when they do we’ve got your back. (*source TDS April 2017)
By having Great Lakes Insurance SE guaranteeing the payment of validated claims, agents and landlords can be assured that a Zero Deposit Guarantee provides effectively the same security as having a traditional deposit in the bank.
What is covered by the Guarantee?
You are covered for any financial loss or damage due to you, as outlined in your Assured Shorthold Tenancy agreement.
Who pays for a Zero Deposit Guarantee?
The Guarantee is paid for by the tenant, and the beneficiary of any claim is the landlord (or another person nominated by the landlord).
How do I make a claim?
If you have a claim, at the first instance you should contact the tenant and attempt to reach settlement with them. If they dispute the claim, you will need
to notify us to make a claim under the Guarantee. Alternatively we will deem you to have made a claim if we become aware that the tenant has failed to pay you at the end of the tenancy.
We always encourage settlement by negotiation. Where the tenant disagrees with a claim made, we will assign the case to The Dispute Service (TDS), our expert evaluation partner. They will review the evidence provided by you and the tenant and decide whether to award the claim.
Whether agreed with the tenant or awarded by TDS, we will pay you within two working days.